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HR/Payroll Help Desk

Agency HR offices use the HR/payroll help desk ticketing system to submit questions to HRIS support staff, to request research on transactions processing functionality, or to request a system enhancement within the SAP HR/payroll system.

Agencies also can use the tool to submit tickets for a variety of application and security-related issues, as well as to submit requests for customary or ad hoc HR reports.

The help desk should not be used to request transactions; refer to E-PAR to submit a personnel action request or to the Central Services Transaction form to request a complex SAP/Payroll action.

Help Ticket Categories:

  • Benefits
  • Compensation
  • ESS
  • HR Application Support
  • Interfaces
  • Organization Management
  • Payroll
  • Personnel Administration
  • Reporting
  • Security
  • Time
  • Travel
  • Workflow
  • Work Schedules

Contact Us

To request access to the HR/Payroll Help Desk, please submit an online security request form.