HR/Payroll Help Desk
Agency HR offices use the HR/payroll help desk ticketing system to submit questions to HRIS support staff, to request research on transactions processing functionality, or to request a system enhancement within
the SAP HR/payroll system.
Agencies also can use the tool to submit tickets for a variety of application and
security-related issues, as well as to submit requests for customary or ad hoc HR reports.
The help desk should not be used to request transactions; refer to E-PAR to submit a personnel action request or to the Central Services Transaction form to request a complex SAP/Payroll
Help Ticket Categories:
- HR Application Support
- Organization Management
- Personnel Administration
- Work Schedules
To request access to the HR/Payroll Help Desk, please submit an online security request form.