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Learning Solution (LSO)

The LSO is an Internet-based training management system. It is used for scheduling of instructor-led and online courses, student self-enrollment, enrollment approvals and tracking of course completions.

LSO - Production: Access the production LSO system.
LSO - Quality: Use the LSO staging area to test new courses and training scenarios.

Reporting

View Course Dates: View all scheduled courses during a period of time.
Print Student Transcripts: Step-by-step instructions for print a student transcript.
Mandatory Assignments Notification: Determine who has been notified a course is mandatory.
Negative Reporting: See which employees have not completed specific training course.
Print Class Roster: Print a class roster directly from LSO.

Course Management

View and Print Class Roster: View and print a class roster.
Student Details: View and print student details for courses you are instructing.
Course Details: View details for courses you are instructing.
Follow-Up Participation: Document attendance and whether students passed or failed.
WBT Mass Enrollment: Book a large group of employees for the same web-based course.
WBT Mass Enrollment/Deployment Request

Web-Based Training Deployment Policy and Procedure

New Courses

OA Bureau of Talent Development can help you plan a new course for your agency, and — if you would like — help you list the new course in the LSO. Contact the Bureau of Talent Development at 717.787.3813 to find out more.

Technical Assistance

Employees and Supervisors: Please review the Web-Based Training Frequently Asked Questions for assistance. Contact the HR Service Center at 866.377.2672 for additional LSO technical support or if you need assistance with LSO access, navigation, course enrollment, un-enrollment, approval of employee training or missing qualifications.
Training Officers and Others: Please review the LSO Users Group SharePoint Collaboration Site. Contact the OA Bureau of Talent Development for additional technical support at ra-lsoadministrator@pa.gov.