Learning Solution (LSO)       

• LSO - Production: Access the production LSO system.
• LSO - Quality: Use the LSO staging area to test new courses and training scenarios.                

Reporting

• Course Dates: View all scheduled courses during a period of time.
• Student Transcripts: Step-by-step instructions for print a student transcript.
• Mandatory Assignments: Determine who has been notified a course is mandatory.
• Negative Reporting: See which employees have not completed specific training course.
• Class Roster: Print a class roster directly from LSO. 

Course Management

• Class Roster: View and print a class roster.
• Student Details: View and print student details for courses you are instructing.
• Course Details: View details for courses you are instructing.
• Follow-Up Participation: Document attendance and whether students passed or failed.
• WBT Mass Enrollment: Book a large group of employees for the same web-based course.
• WBT Mass Enrollment/Deployment Request Form    
• Web-Based Training Deployment Policy and Procedure                            

New Courses

• Web-Based Training Deployment Policy and Procedure

Technical Assistance    

• Employees and Supervisors: Contact the HR Service Center at 866.377.2672 for LSO technical support or if you need assistance with LSO access, navigation, course enrollment, un-enrollment, approval of employee training or missing qualifications.
• Training Officers and Others: Contact the OA HR Development Division at ra-lsoadministrator@pa.gov. 
• More LSO support information.